Terms of Service

Last updated: March 30, 2026

These Terms of Service ("Terms") govern your use of the Kindred Sanctum mobile application and website, operated by Black Candle Collective LLC ("we," "us," or "our"). By creating an account or using the app, you agree to these Terms.

1. Eligibility

You must be at least 18 years old to create an account and use Kindred Sanctum. By agreeing to these Terms, you confirm that you meet this requirement.

2. Community Agreement

All users must accept and follow the Kindred Sanctum Community Agreement, which sets standards for respectful conduct within the app. The Community Agreement is presented during account creation and includes rules around:

• Treating others with respect and honesty.
• No harassment, hate speech, or discriminatory behavior.
• Keeping content appropriate and relevant.
• No commercial solicitation or spam.

Violating the Community Agreement may result in content removal, account muting, suspension, or permanent ban at our discretion.

3. User Accounts

You are responsible for maintaining the security of your account credentials. You agree to provide accurate information when creating your account and to notify us if you suspect unauthorized access.

4. User Content

You retain ownership of content you post, including reviews, ratings, and event information. By posting content, you grant Kindred Sanctum a non-exclusive, worldwide, royalty-free license to display, distribute, and use that content within the app and related marketing materials.

We reserve the right to review, moderate, and remove content that violates our Community Agreement or these Terms.

5. Store Listings

Store listings in Kindred Sanctum are provided for informational purposes. While we work to keep information accurate, we do not guarantee the accuracy of store details such as hours, location, or game types offered. Store owners may claim and manage their listings through the app.

6. Prohibited Conduct

You agree not to:

• Use the app for any unlawful purpose.
• Submit false, misleading, or fraudulent reviews or reports.
• Harass, threaten, or intimidate other users.
• Attempt to circumvent content moderation or account restrictions.
• Use automated systems or bots to interact with the app.
• Reverse-engineer, decompile, or attempt to extract the source code of the app.

7. Termination

We may suspend or terminate your account at any time for violations of these Terms or the Community Agreement. You may delete your account at any time from within the app (Profile > Settings > Delete Account).

8. Limitation of Liability

Kindred Sanctum is provided "as is" and "as available" without warranties of any kind. To the fullest extent permitted by law, Black Candle Collective LLC is not liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the app.

9. Changes to Terms

We may update these Terms at any time. We will notify users of material changes through the app. Continued use of the app after changes constitutes acceptance of the updated Terms.

10. Governing Law

These Terms are governed by the laws of the United States. Any disputes shall be resolved in accordance with applicable federal and state law.

11. Contact Us

For questions about these Terms, contact us at hello@kindredsanctum.com.